What are the delivery charges?
Delivery charge varies with each products.
Doot store incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that the Doot store or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add 1-3 day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
Doot Store generally procure and ship the items within the time specified on the product page or orders conversations. Business days exclude public holidays and Sundays.
Delivery Time increase then product damage , lost, courier or other reasons*
Estimated delivery time depends on the following factors:
Are there any hidden costs (sales tax, octroi etc) on items sold by Doot Store?
There are NO hidden charges when you make a purchase on Doot Store . List prices are final and all-inclusive. The price you see on the order history page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Doot Store shipping policy.
Doot Store does not/cannot ship to my area. Why?
Doot Store can Shipped products to customer on Doot Store Avalable pincodes .
If you haven’t provided your right pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Doot Store take finally decide in the end whether product can be delivered or not
Whether your location can be serviced or not depends on
At times Doot Store prefer not to ship to certain locations. This is Depend at Doot Store & their discretion.
Why is the CoD option not offered in my location?
CoD depends on the ability of our courier partner servicing & Doot Store servicing your location to accept cash as payment at the time of delivery.
Doot Store can Cancel Cod or Prepaid order .CoD or prepaid order confirmation or cancel depends on the ability of our courier partner servicing & Doot Store servicing.
Doot Store take finally decide in the end whether CoD order product can be delivered or not